Return & Refunds

We hope you love your purchase from Youthful Moon. If you're not satisfied, we're here to assist.

 
Return Policy
You may return eligible items within 14 days of delivery for a refund. To qualify for a return, items must be unused, in the same condition you received them, and in their original packaging.

How to Initiate a Return
To start a return, please contact our customer service team at contact@youthfulmoon.com with your order number and reason for return.

Refund Process
Once we receive and inspect your return, we'll notify you via email. If approved, a refund will be processed to your original payment method. Processing times may vary depending on your bank or credit card company.

Return Shipping
You are responsible for the shipping costs associated with returning items. Shipping fees are non-refundable.

Damages and Issues
Please inspect your order upon receipt. If you discover any significant defects, damage, or receive the wrong item, contact us immediately at contact@youthfulmoon.com so that we can evaluate the issue and make it right. Please note that minor imperfections, such as slight variations in color or texture, are natural in some products and are not considered defects.

Exchanges
To exchange an item, return the original for a refund. Once the refund is processed, you can place a new order for the replacement.

Contact Us
For any questions regarding returns and refunds, please email us at contact@youthfulmoon.com